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Zone panel Zone panel: tickets and daily partner ops

Zone panel

Zone panel: tickets and daily partner ops

Handle partner-scoped tickets and collection follow-ups without company-wide access.

Step-by-step With screens EN
Zone panel: tickets and daily partner ops

Daily loop

  1. Check dues list for your zone; call/SMS high-value expiries.
  2. Open/respond to tickets assigned to your zone customers.
  3. Escalate NAS/RADIUS outages to company NOC—do not change company NAS secrets from Zone panel.
Zone-scoped tickets and daily partner follow-ups
Zone-scoped tickets and daily partner follow-ups