ISP billing, network and customer operations
Give your company, zones and sub-zones the tools to manage PPPoE and Hotspot subscribers, collect bills and control network access—while customers get a modern self-service experience.
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Subscriber management
Customer lifecycle
Create, import and manage home, corporate and Hotspot customers across company, zone and sub-zone operations.
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Package management
Product catalog
Define PPPoE and Hotspot packages with speed, price, validity and zone availability from one catalog.
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Automated billing
Revenue operations
Generate invoices, apply grace and expiry rules, record recharges and keep account status synchronized.
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Hotspot Wi-Fi
Prepaid Wi-Fi
Sell prepaid Hotspot cards, manage packages and captive portal login, and push users to MikroTik Hotspot…
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RADIUS & MikroTik
Network control
Provision access through FreeRADIUS, synchronize PPP secrets and Hotspot users, and inspect live MikroTik sessions.
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Connected payments
Payment gateways
Accept customer bill payments and zone wallet top-ups through bKash, Nagad and SSLCommerz.
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SMS notifications
Customer messaging
Automate welcome, payment, recharge, expiry, due and ticket SMS via Nexor credits or your own BD…
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Support & self-service
Customer experience
Track support tickets and give every customer a portal for bills, usage, receipts and payments.
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Customer portal
Self-service
Give every subscriber a branded portal to view status, pay bills, download receipts and open tickets.
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Mobile app
Field operations
Run customers, billing, payments, tickets and network alerts from the neXor mobile app away from the…
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FTTH operations
Fiber management
Organize OLTs, ONUs and distribution boxes with POP-aware fiber workflows.
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Zone & sub-zone control
Deployment hierarchy
Delegate customers, wallets, commissions and permissions through your real operating hierarchy.
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Reports & accounting
Business visibility
Follow collections, dues, transactions, earnings and ledger activity with export-ready reports.
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NOC monitor
Network operations
Full ISP NOC suite—opt-in per company. Dashboard, topology, NetFlow, BGP, live wall, security, alerts and Telegram…
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Expiry captive portal
Customer experience
Steer expired subscribers to a branded expiry page with pay / renew guidance instead of a…
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Corporate billing
B2B operations
Manage corporate customers, dedicated packages and invoice workflows separate from home PPPoE retail.
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Collections desk
Revenue operations
Track company bills, payment history and left-client balances in one collections workspace.
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Full accounting
Finance
Income, expenses, daybook, ledgers, vouchers and profit-loss reports beside ISP collections.
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HR & payroll
People ops
Employees, attendance, leave, salary, advances and loans for ISP office and field teams.
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POP operations panel
Distributed ops
Give POP operators a scoped workspace to add and manage local subscribers without company-wide finance access.
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Fiber map & OLT AI
Fiber management
Map FTTH plant, list ONUs and use adaptive OLT polling so live fiber status stays responsive.
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Service status page
Communications
Publish operational status so staff and partners see outages without guessing.
Operations at a glance
One live operating view connects company teams, zone partners, sub-zone operators and subscribers without mixing ownership or permissions.
The real product
These are real screens from neXor—not concept mockups. Follow performance, manage zones, sell Hotspot cards, automate SMS, track payments and tickets, and keep every subscriber record in one place.
Track active, online, offline and expired subscribers alongside collections, dues, tickets and monthly billing from a single operating dashboard.
Give each zone a scoped panel, wallet, commission rules and assigned customers. Create sub-zones beneath a parent zone when your distribution structure needs another level.
Generate Hotspot vouchers in bulk, assign packages and zones, track available vs sold cards, and let guests connect through a branded captive login with mobile PIN or card username.
Review outbound SMS with delivery status and event type, manage templates and choose Nexor platform credits or your own Bangladesh SMS gateway.
Filter gateway and manual recharges, commissions and refunds by zone, POP, staff and payment method—then export CSV, Excel or PDF.
Open and prioritize customer tickets from the company panel while subscribers get status updates and can raise requests from the portal.
See package, balance, expiry, MikroTik sync and support actions on a single customer record—while subscribers pay bills and open tickets from the self-service portal.
SMS & customer messaging
Send Bangla and English SMS for welcome, payments, recharges, expiry warnings, due reminders, tickets and zone wallet top-ups—via Nexor platform credits or your own Bangladesh SMS gateway.
Buy SMS from neXor and send through the non-masking relay—company name appears in the Bangla message body, no separate gateway account required.
Connect Green Web, BD Bulk SMS, MiM SMS, Alpha SMS (sms.bd), Singularis or a custom HTTP API with your own balance.
Toggle welcome, online payment confirmation, manual recharge, expiry warning, due reminder, ticket and wallet top-up SMS independently.
Edit event templates with placeholders, send test SMS, check provider balance and audit sent, pending and failed messages.
Install the Android merchant-phone app to read bKash Make Payment SMS and auto-post collections into neXor.
Connected operations
Manage the subscriber lifecycle, network access, revenue and service experience without switching between disconnected tools.
Create, import and manage home, corporate and Hotspot customers across company, zone and sub-zone operations.
Learn more →
Define PPPoE and Hotspot packages with speed, price, validity and zone availability from one catalog.
Learn more →
Generate invoices, apply grace and expiry rules, record recharges and keep account status synchronized.
Learn more →
Sell prepaid Hotspot cards, manage packages and captive portal login, and push users to MikroTik Hotspot servers.
Learn more →
Provision access through FreeRADIUS, synchronize PPP secrets and Hotspot users, and inspect live MikroTik sessions.
Learn more →
Accept customer bill payments and zone wallet top-ups through bKash, Nagad and SSLCommerz.
Learn more →
Automate welcome, payment, recharge, expiry, due and ticket SMS via Nexor credits or your own BD gateway—plus bKash SMS Sync.
Learn more →
Track support tickets and give every customer a portal for bills, usage, receipts and payments.
Learn more →
Give every subscriber a branded portal to view status, pay bills, download receipts and open tickets.
Learn more →
Run customers, billing, payments, tickets and network alerts from the neXor mobile app away from the desk.
Learn more →
Organize OLTs, ONUs and distribution boxes with POP-aware fiber workflows.
Learn more →
Delegate customers, wallets, commissions and permissions through your real operating hierarchy.
Learn more →
Follow collections, dues, transactions, earnings and ledger activity with export-ready reports.
Learn more →
Full ISP NOC suite—opt-in per company. Dashboard, topology, NetFlow, BGP, live wall, security, alerts and Telegram when you enable it.
Learn more →
Steer expired subscribers to a branded expiry page with pay / renew guidance instead of a dead connection.
Learn more →
Manage corporate customers, dedicated packages and invoice workflows separate from home PPPoE retail.
Learn more →
Track company bills, payment history and left-client balances in one collections workspace.
Learn more →
Income, expenses, daybook, ledgers, vouchers and profit-loss reports beside ISP collections.
Learn more →
Employees, attendance, leave, salary, advances and loans for ISP office and field teams.
Learn more →
Give POP operators a scoped workspace to add and manage local subscribers without company-wide finance access.
Learn more →
Map FTTH plant, list ONUs and use adaptive OLT polling so live fiber status stays responsive.
Learn more →
Publish operational status so staff and partners see outages without guessing.
Learn more →One source of truth
Every operating level gets a focused workspace, clear financial scope and permission-controlled access.
Control billing, teams, packages, routers and business-wide reporting
Manage assigned customers, wallet, collections, commissions and service activity
Operate a delegated customer area under its parent zone with controlled access
View status and usage, pay bills, download receipts and open support tickets
neXor mobile app
Company teams and field staff can run day-to-day ISP operations from the neXor mobile app—customers, billing, payments, tickets and network workflows stay available away from the desk.
Manage customers, billing, payments, tickets, routers, POPs and FTTH workflows from the app.
Receive real-time alerts for payments, support tickets, customer status and important service events.
Open notifications for router, POP, OLT and ONU incidents directly in the relevant app screen.
Stay connected to collections, support queues and network status while working in the field.
A customer payment was confirmed. Tap to view the transaction.
Works with your ecosystem
Connect the tools your team already relies on and keep customer status, payments and network access synchronized.
RouterOS PPPoE, Hotspot and live sessions
SQL-backed access control
Customer payments and SMS Sync app
Customer and zone wallet payments
Online payment processing
Green Web, BD Bulk, MiM, Alpha, Singularis
OLT, ONU and distribution-box workflows
Usage-based pricing
Plans are billed per active or grace-status subscriber each month. Choose the scale and modules that fit your ISP operation.
For growing ISPs building a connected billing and network operation.
Up to 2000 PPPoE subscribers
For established providers that need more scale and operational modules.
Up to 10,000 PPPoE subscribers
Enterprise client
For ISPs and groups with custom requirements, higher scale, or dedicated onboarding.
Prices shown in BDT. Final plan configuration and enabled modules are confirmed during onboarding.
Trusted by ISP teams
Real feedback from billing, network and support teams who run subscribers every day.
Collections used to live in Excel and chat screenshots. With neXor, bKash posts land in the right subscriber and the NOC sees online status in the same place.
Collections used to live in Excel and chat screenshots. With neXor, bKash posts land in the right subscriber and the NOC sees online status in the same place.
Zone teams finally work inside their own scope. Fewer wrong packages, fewer “who owns this customer?” calls.
Hotspot vouchers and PPPoE used to feel like two products. One catalog and RADIUS sync cut our onboarding time in half.
Support tickets, SMS alerts and the customer portal finally match what we tell people on the phone.
Month-end used to mean chasing zone wallets. Exports and dues by POP made finance reviews boring—in a good way.
The mobile app push for payments and tickets keeps field staff useful without sitting at a desk all day.
From the blog
Practical guides on collections, zones, Hotspot, RADIUS and day-to-day ISP operations.
Questions, answered
neXor is designed for internet service providers that manage PPPoE, corporate or Hotspot subscribers through company, zone and sub-zone operations.
Your monthly software charge is based on active and grace-status subscribers. Each plan sets a per-subscriber rate and operating limits.
Yes. neXor supports FreeRADIUS SQL synchronization and MikroTik RouterOS workflows, including PPP provisioning, Hotspot user sync and live-session visibility.
Yes. Companies can manage Hotspot packages, prepaid voucher cards, captive portal login (mobile PIN or username), MAC logs and MikroTik Hotspot user provisioning from the same panel as PPPoE.
Yes. Business data is scoped by company, with additional zone and POP scope applied where relevant. Role-based permissions control what each team member can access.
Yes. Customer bill pay and zone wallet top-up workflows support bKash, Nagad and SSLCommerz when the required merchant credentials are configured.
Companies can send automated SMS with Nexor platform credits (non-masking Bangla relay) or connect their own gateway—Green Web, BD Bulk SMS, MiM SMS, Alpha SMS, Singularis or a custom HTTP API. Event toggles cover welcome, payment, recharge, expiry, due, tickets and wallet top-ups. A separate Android SMS Sync app can auto-post bKash Make Payment SMS into neXor.
Company data remains under company control. Zone and sub-zone permissions restrict each operator to the customers, wallets and workflows assigned to their scope.
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