01 / Company
Know what is happening across the business
Track active, online, offline and expired subscribers alongside collections, dues, tickets and monthly billing from a single operating dashboard.
ISP billing, network and customer operations
Run every subscriber. From one connected system.
Give your company, zones and sub-zones the tools to manage customers, collect bills and control network access—while subscribers get a modern self-service experience.
Company · Zone · Sub-zone · Customer
Operations at a glance
Clarity from your company office to every customer
One live operating view connects company teams, zone partners, sub-zone operators and subscribers without mixing ownership or permissions.
4
Connected operating levels
3
Online payment gateways
7+
Automated SMS event types
1
Customer record across every workflow
The real product
See how neXor works in daily ISP operations
These are real screens from neXor—not concept mockups. Follow performance, manage zones, automate SMS, track payments and tickets, and give customers direct access to bills and support.
02 / Zone and sub-zone
Delegate operations without losing control
Give each zone a scoped panel, wallet, commission rules and assigned customers. Create sub-zones beneath a parent zone when your distribution structure needs another level.
03 / SMS
Automate subscriber messaging end to end
Review outbound SMS with delivery status and event type, manage templates and choose Nexor platform credits or your own Bangladesh SMS gateway.
04 / Payments
Follow every collection across zones
Filter gateway and manual recharges, commissions and refunds by zone, POP, staff and payment method—then export CSV, Excel or PDF.
05 / Support
Turn issues into tracked tickets
Open and prioritize customer tickets from the company panel while subscribers get status updates and can raise requests from the portal.
06 / Customer
Turn support requests into self-service
Customers can see package and connection status, pay bills, review payment history, inspect usage and open support tickets from the self-service portal.
SMS & customer messaging
Keep every subscriber informed automatically
Send Bangla and English SMS for welcome, payments, recharges, expiry warnings, due reminders, tickets and zone wallet top-ups—via Nexor platform credits or your own Bangladesh SMS gateway.
Platform SMS credits
Buy SMS from neXor and send through the non-masking relay—company name appears in the Bangla message body, no separate gateway account required.
Own gateway mode
Connect Green Web, BD Bulk SMS, MiM SMS, Alpha SMS (sms.bd), Singularis or a custom HTTP API with your own balance.
Event automation
Toggle welcome, online payment confirmation, manual recharge, expiry warning, due reminder, ticket and wallet top-up SMS independently.
Templates & delivery log
Edit event templates with placeholders, send test SMS, check provider balance and audit sent, pending and failed messages.
bKash SMS Sync app
Install the Android merchant-phone app to read bKash Make Payment SMS and auto-post collections into neXor.
Connected operations
Everything your ISP team needs to move faster
Manage the subscriber lifecycle, network access, revenue and service experience without switching between disconnected tools.
Subscriber management
Create, import and manage home, corporate and hotspot customers across company, zone and sub-zone operations.
Automated billing
Generate invoices, apply grace and expiry rules, record recharges and keep account status synchronized.
RADIUS & MikroTik
Provision access through FreeRADIUS, synchronize PPP secrets and inspect live MikroTik sessions.
RADIUS & MikroTik
Provision access through FreeRADIUS, synchronize PPP secrets and inspect live MikroTik sessions.
Connected payments
Accept customer bill payments and zone wallet top-ups through bKash, Nagad and SSLCommerz.
Support & communication
Track support tickets, send SMS notifications and give every customer a self-service portal.
SMS notifications
Automate welcome, payment, recharge, expiry, due and ticket SMS via Nexor credits or your own BD gateway—plus bKash SMS Sync on Android.
Support & self-service
Track support tickets and give every customer a portal for bills, usage, receipts and payments.
Zone & sub-zone control
Delegate customers, wallets, commissions and permissions through your real operating hierarchy.
FTTH operations
Organize OLTs, ONUs and distribution boxes with POP-aware fiber workflows.
Reports & accounting
Follow collections, dues, transactions, earnings and ledger activity with export-ready reports.
Zone & sub-zone control
Delegate customers, wallets, commissions and permissions through your real operating hierarchy.
Reports & accounting
Follow collections, dues, transactions, earnings and ledger activity with export-ready reports.
One source of truth
Built around the way ISPs actually operate
Every operating level gets a focused workspace, clear financial scope and permission-controlled access.
01
Company
Control billing, teams, packages, routers and business-wide reporting
02
Zone
Manage assigned customers, wallet, collections, commissions and service activity
03
Sub-zone
Operate a delegated customer area under its parent zone with controlled access
04
Customer
View status and usage, pay bills, download receipts and open support tickets
neXor mobile app
Manage your ISP from anywhere
Company teams and field staff can run day-to-day ISP operations from the neXor mobile app—customers, billing, payments, tickets and network workflows stay available away from the desk.
Complete mobile access
Manage customers, billing, payments, tickets, routers, POPs and FTTH workflows from the app.
Instant push notifications
Receive real-time alerts for payments, support tickets, customer status and important service events.
Network alerts
Open notifications for router, POP, OLT and ONU incidents directly in the relevant app screen.
Always-on operations
Stay connected to collections, support queues and network status while working in the field.
neXorMobile operations
Good morning
Everything is within reach
Online2,637
Collection94.2%
Customers
Payments
Tickets
Network
neXor · now
Payment received
A customer payment was confirmed. Tap to view the transaction.
Network alertONU status changed
Works with your ecosystem
Network and payment connections, built in
Connect the tools your team already relies on and keep customer status, payments and network access synchronized.
M
MikroTik
RouterOS provisioning and live sessions
F
FreeRADIUS
SQL-backed access control
B
bKash
Customer payments and SMS Sync app
N
Nagad
Customer and zone wallet payments
S
SSLCommerz
Online payment processing
SG
SMS gateways
Green Web, BD Bulk, MiM, Alpha, Singularis
FG
FTTH / GPON
OLT, ONU and distribution-box workflows
Usage-based pricing
Pay for the subscribers you serve
Plans are billed per active or grace-status subscriber each month. Choose the scale and modules that fit your ISP operation.
Starter
For growing ISPs building a connected billing and network operation.
৳ 2
/ billable subscriber / month
Up to 500 PPPoE subscribers
- PPPoE subscriber management
- Invoices and payments
- FreeRADIUS and router management
- FTTH / GPON operations
- Support tickets
- 10 POPs · 10 routers · 15 staff
Professional
For established providers that need more scale and operational modules.
৳1.5
/ billable subscriber / month
Up to 10,000 PPPoE subscribers
- PPPoE subscriber management
- Invoices and payments
- FreeRADIUS and router management
- FTTH / GPON operations
- Support tickets
- 50 POPs · 50 routers · 50 staff
Prices shown in BDT. Final plan configuration and enabled modules are confirmed during onboarding.
Questions, answered
What teams ask before moving to neXor
neXor is designed for internet service providers that manage PPPoE, corporate or hotspot subscribers through company, zone and sub-zone operations.
Your monthly software charge is based on active and grace-status subscribers. Each plan sets a per-subscriber rate and operating limits.
Yes. neXor supports FreeRADIUS SQL synchronization and MikroTik RouterOS workflows, including PPP provisioning and live-session visibility.
Yes. Customer bill pay and zone wallet top-up workflows support bKash, Nagad and SSLCommerz when the required merchant credentials are configured.
Yes. Business data is scoped by company, with additional zone and POP scope applied where relevant. Role-based permissions control what each team member can access.
Companies can send automated SMS with Nexor platform credits (non-masking Bangla relay) or connect their own gateway—Green Web, BD Bulk SMS, MiM SMS, Alpha SMS, Singularis or a custom HTTP API. Event toggles cover welcome, payment, recharge, expiry, due, tickets and wallet top-ups. A separate Android SMS Sync app can auto-post bKash Make Payment SMS into neXor.
Company data remains under company control. Zone and sub-zone permissions restrict each operator to the customers, wallets and workflows assigned to their scope.
Ready to modernize?
Bring billing, network and service teams together
Tell us about your subscriber count, POP structure and current billing setup. We will help map the right neXor plan.