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Company Admin — Subscribers Configure POPs, boxes and areas

Company Admin — Subscribers

Configure POPs, boxes and areas

Build the physical hierarchy used by customer assignment, field ops and POP-wise reports.

Step-by-step With screens EN
Configure POPs, boxes and areas

Menu path

Company Admin → Network / POP management → POPs, Boxes, Areas (labels may vary slightly by build).

1. Create a POP

  1. Add POP with unique name (e.g. Mirpur-POP-01).
  2. Attach NAS/router later under Network if this POP terminates PPPoE.
  3. Keep naming stable—reports and POP panel scope key off these names.

2. Boxes and areas

  1. Under the POP, create Boxes (distribution points) and Areas (service localities).
  2. When onboarding a customer, pick POP → Box → Area so field teams can filter work.

3. Hand off to POP operators

  1. Create POP panel staff and scope them to this POP (see POP panel docs).
  2. Confirm POP-wise client reports filter correctly for the new POP.
POP hierarchy used for scoped field operations
POP hierarchy used for scoped field operations