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Customer portal Customer portal: login, profile and self-service home

Customer portal

Customer portal: login, profile and self-service home

Subscribers sign in to see package, expiry, notices and quick actions.

Step-by-step With screens EN
Customer portal: login, profile and self-service home

Steps for subscribers

  1. Open the customer portal URL from your ISP (often portal.yourdomain or a path under the billing host).
  2. Sign in with PPPoE username/password or the credentials SMS’d at welcome.
  3. Home shows package, expiry, balance/due and notices.
  4. Update profile contact fields if editable; keep mobile current for OTP/SMS.
Customer portal self-service home
Customer portal self-service home