Company Admin
Full company panel from dashboard to HR.
Company setup 3 guides
- Configure Company Admin: first login, company profile and dashboard Step-by-step setup after you receive company panel access—profile, logo, timezone and daily KPI checks.
- Configure zones, sub-zones, wallets and commissions Create reseller hierarchy from Company Admin, then hand each partner a Zone panel login.
- Configure staff users, roles and company settings RBAC for company staff, password policy and portal feature flags.
Subscribers and plans 6 guides
- Configure subscribers: create, import, search and special renew Exact Company Admin steps to onboard PPPoE/home customers, bulk import and renew edge cases.
- Configure packages and billing cycles Create retail/corporate packages with price, speed profile mapping and renew behaviour.
- Configure POPs, boxes and areas Build the physical hierarchy used by customer assignment, field ops and POP-wise reports.
- Configure user status: active, grace, expired and disconnect How status rules interact with RADIUS access and the expiry captive portal.
- Configure corporate (B2B) customers and invoices Separate corporate packages, account managers and invoice workflows from home PPPoE.
- Configure Hotspot packages, vouchers and MikroTik sync Company Admin steps to sell prepaid Hotspot beside PPPoE—packages, batches and captive login.
Payments and accounting 5 guides
- Configure bKash, Nagad, SSLCommerz and payment webhooks Merchant credentials, callback/webhook verification, invoices and optional bKash SMS Sync.
- Configure collections desk and operational reports Post manual collections, reconcile gateways and run due / POP-wise close reports.
- Configure expiry captive portal for PPPoE users Steer expired subscribers to a branded pay/renew page instead of a dead link.
- Configure accounting: ledgers, vouchers and P&L Chart of accounts, income/expense vouchers and profit-loss beside ISP collections.
- Configure HR & payroll Employees, attendance, leave, salary, advances and loans for office and field teams.
Customer communication 2 guides
Network 3 guides
- Enable and operate the full ISP NOC Monitor Opt-in NOC suite for every company—dashboard, topology, NetFlow, BGP, live wall, security, alerts and Telegram. Off by default until you enable it.
- Configure RADIUS and MikroTik NAS Register NAS, secrets, profiles and verify PPPoE auth against Company Admin customers.
- Configure FTTH / OLT, ONU list and fiber map Add OLT credentials, poll ONUs and keep fiber map aligned with customer plant.