Company Admin — Support & SMS
Configure public service status page
Publish outages/maintenance so staff, partners and customers stop guessing.
Step-by-step
With screens
EN
⌕
Steps
- Open Company Admin → Service status (or Status page settings).
- Create an incident: title, impact scope (POP/zone/company-wide), start time.
- Set status Investigating / Identified / Monitoring / Resolved.
- Publish so Customer portal / staff views can read it.
- Resolve and leave a short postmortem note for partners.
⌕Publish service status so customers and staff share one source of truth
