Configure packages and billing cycles

Menu path

Company Admin → Packages (and related billing-cycle settings used when creating customers).

1. Create a retail package

1. Open Packages → Add.
2. Set name (e.g. Home 20 Mbps), monthly/price amount, VAT flags if your company uses them.
3. Map the RADIUS/MikroTik profile or bandwidth group that should apply after sync.
4. Choose billing cycle behaviour (monthly fixed date vs anniversary) consistent with how you invoice.
5. Save and keep the package Active before assigning customers.

2. Assign to customers

1. On customer create/edit, select the package.
2. Confirm the billed amount matches package price (unless you override for a special customer).
3. After change, verify RADIUS profile update for online users (disconnect/reconnect if required by your NAS policy).

3. Corporate packages

1. Create separate corporate package names so B2B reporting stays clean.
2. Do not reuse home package names for dedicated circuits.

Verify

• Package appears in customer Add form.
• New customer invoice/due uses the package rate.
• Speed profile on NAS matches the package mapping.

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