Most growing ISPs start with a spreadsheet or a lightweight billing tool, then bolt on RADIUS, a payment gateway and a WhatsApp ticket group. That works until subscriber count, zone partners and payment channels outgrow the glue.
A unified platform keeps company, zone, sub-zone and customer data in one permission model. When a payment clears, expiry, RADIUS access and SMS confirmation move together—so field staff and finance see the same truth.
What to look for
- Hierarchy that matches how you sell (company → zone → sub-zone)
- Online + offline payment capture in the same ledger
- Live MikroTik / RADIUS visibility beside the customer record
- Automated Bangla SMS for welcome, due and recharge events
neXor is built around that operating model so teams spend less time reconciling tools and more time serving subscribers.
