At a glance
When a package expires, send subscribers to a branded page that explains how to pay or renew—not a silent disconnect.
In detail
A silent dead line after expiry creates angry calls and lost renewals—customers do not know what to do next.
neXor expiry captive portal steers expired traffic to a branded landing with customer identity and clear pay/renew guidance. Branding stays consistent with your ISP portal.
You convert expiry moments into renewal opportunities instead of support incidents.
Key capabilities
- Branded expiry landing with customer identity
- Guide renew and online pay actions
- Consistent ISP portal branding
- Fewer angry “line is dead” calls
- Turn expiry into a guided next step
- Restore access automatically after payment
Business benefits
- Higher renewal conversion at expiry
- Less support noise from confused customers
- Professional brand even when offline
- Clearer path back to service
Day-to-day workflow
- 01 Account hits expiry rules
- 02 Traffic is steered to the expiry page
- 03 Customer sees pay/renew options
- 04 Payment restores access through billing
Best suited for
ISPs that want expired users guided to renew instead of dropping offline silently.
See this feature in a live demo?
Share your subscriber count, zone/POP structure and current billing setup—we will show how neXor maps to your operation.
Request a demoKeep exploring
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Customer portal
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SMS notifications
Automate welcome, payment, recharge, expiry, due and ticket SMS via Nexor credits or your own BD gateway—plus bKash SMS Sync.
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Zone & sub-zone control
Delegate customers, wallets, commissions and permissions through your real operating hierarchy.
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