Mobile app

Run customers, billing, payments, tickets and network alerts from the neXor mobile app away from the desk.

Mobile app

At a glance

Company and field teams stay productive on the go—customers, collections, tickets and network notifications in the neXor mobile app.

In detail

Field collectors and engineers should not wait until they are back at a laptop to record a payment or see a router alert.

The neXor mobile app brings customers, billing, payments, tickets and network alerts to phones and tablets. Push notifications surface urgent payments and tickets; deep links open the right screen. Field staff stay connected without carrying a full desktop session.

Office and field finally share the same live data.

Key capabilities

  • Manage customers, billing and payments on mobile
  • Receive push alerts for payments and tickets
  • Open network alerts for router, POP, OLT and ONU events
  • Keep field staff connected without a laptop
  • Sign in with the same panel account
  • Deep links to the relevant screen

Business benefits

  • Faster field collections and updates
  • Less “I’ll enter it when I’m back” delay
  • Urgent events reach phones immediately
  • One account for desk and field work

Day-to-day workflow

  1. 01 Staff sign in with their panel account
  2. 02 Day-to-day tasks are available in the app
  3. 03 Push notifications surface urgent events
  4. 04 Deep links open the relevant screen

Best suited for

Field engineers, collectors and managers who work outside the office.

See this feature in a live demo?

Share your subscriber count, zone/POP structure and current billing setup—we will show how neXor maps to your operation.

Request a demo