Customer lifecycle

Subscriber management

Create, import and manage home, corporate and Hotspot customers across company, zone and sub-zone operations.

At a glance

neXor keeps every subscriber—PPPoE, corporate or Hotspot—in one living record owned by the right company, zone or sub-zone.

In detail

Most ISP teams still split customer data across spreadsheets, old billing screens and router notes. That slows onboarding, creates billing disputes and makes MikroTik sync unreliable.

With subscriber management in neXor, staff create or import customers once, assign package, POP and zone, then work from the same profile for status, balance, expiry, tickets and network sync. Ownership stays clear as work moves between company, zone and POP operators.

Whether you run a single POP or a multi-zone network, every active, grace and expired account stays searchable, exportable and tied to the workflows that actually change access.

Key capabilities

Create and import customers with package, POP and zone assignment
Track online status, balance, expiry and MikroTik sync on one profile
Run bulk enable, disable, extend and package-change actions safely
Search and filter by zone, POP, package and account status
Export customer lists for ops, collections and audits
Keep home, corporate and Hotspot subscribers in the same system without mixing ownership

Business benefits

Faster onboarding with fewer handoff mistakes
Fewer ownership disputes between company and zone teams
Cleaner exports for collections and month-end reviews
Network access stays aligned with the billing profile

Day-to-day workflow

01 Add or import the subscriber with package and location
02 neXor provisions network access when the account is active
03 Staff update billing, tickets and sync from the same profile
04 Reports and exports remain scoped to company, zone or POP

Best suited for

Built for company admins, zone partners and POP operators who need clear ownership and reliable day-to-day subscriber control.

See this feature in a live demo?

Share your subscriber count, zone/POP structure and current billing setup—we will show how neXor maps to your operation.

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Subscriber management

See this feature in a live demo?

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